Match, flirt, Spark — Citas Privacy Policy

Last Updated: November 2025

I. Introduction

This Privacy Policy is intended to explain how we handle your personal information when you use the Match, flirt, Spark — Citas App. By using this App, you indicate your agreement to the terms of this Policy. If you do not agree, please stop using it. If you encounter any issues, you can contact us via:

II. Information Collection

(I) Registration Information Collection

When registering, you may choose to provide information such as a nickname, gender, date of birth, and profile picture. After registration is completed, you can further enrich your personal profile with details like personal introductions, hobbies, and occupations. If some information is not provided, the use of certain functions (such as precise matching and recommendation) may be restricted.

(II) Information Collection During Use

  1. Location Information: When you enable device location and use relevant functions, we may collect location information for services such as location-based friend recommendation.
  2. Device Information: This includes device type, operating system version, device identifiers, etc., to ensure the performance, compatibility, and security of the App and to optimize your user experience.
  3. Log Information: We record your operational behaviors within the App, such as accessed pages, matching relationships, and chat records, to help us improve our services and troubleshoot issues.
  4. Photos and Videos: If you upload such files, we will collect them to display your image.

III. Information Use

  1. Service Optimization: Based on the collected information, we create and maintain your account and provide you with personalized friend-making services, such as precisely matching potential friends, optimizing App functions, and improving operational strategies.
  2. Communication and Interaction: We send service notifications through the contact information you provided, display relevant content in chats, and push personalized messages.
  3. Security Protection: We monitor and prevent security threats such as fraud and illegal access, protect the security of your account and information, investigate and handle violations of rules, laws, and regulations, and maintain the normal order of the platform and the legitimate rights and interests of all parties.

IV. Information Sharing and Disclosure

  1. Third-Party Service Providers: We may share some information with third parties that assist us, including data storage, content review, technical support, data analysis, and marketing promotion. These third parties are required to comply with strict confidentiality and data protection requirements and use your information only within the scope necessary for the services of this App.
  2. Legal Requirements and Protection of Rights and Interests: In accordance with relevant laws, your personal information may be disclosed when responding to investigations by law enforcement agencies, complying with legal and regulatory requirements, protecting the legitimate rights and interests of this App, its users, or the public, and in emergency situations.

V. Information Protection

  1. Security Measures: We adopt measures such as encryption technology, access control mechanisms, and regular data backups to protect the security of your information. We also conduct information security training for our employees to enhance their security awareness.
  2. Data Storage and Retention: We store your information for a reasonable period as required by laws and regulations and for the needs of our services. After you cancel your account, we will delete or anonymize your information within a reasonable time, unless otherwise stipulated by law.

VI. User Rights

  1. You have the right to access, correct, and delete your personal data, and you may withdraw your consent at any time. You can delete your user data by adjusting settings within the application.
  2. Account deletion URL: https://www.citas-chat.com

VII. Children's Privacy

  1. This App is not intended for children under the age of 18. If we discover that we have collected information from children, we will delete it as soon as possible in accordance with the law.
  2. Child Safety Standards： https://www.citas-chat.com/citas_child_safety.html

VIII. Changes to the Privacy Policy

We may revise this Privacy Policy. Major changes will be notified to you through in-App notifications, etc. If you continue to use this App after the changes, it will be deemed that you agree to the new policy.

IX. Contact Us

If you have any questions, comments, or suggestions, you can contact us through service@citas-chat.com. We will reply and handle them as soon as possible.